Terms of Service

These Terms of Service govern your access to and use of evlany.com, including any purchase of products through this website. This website is operated by Edelmann Verwaltung GmbH. By accessing, browsing, placing an order on, or otherwise using this website, you agree to be bound by these Terms of Service and any policies referenced in these Terms.

Please read these Terms of Service carefully before using this website. If you do not agree to these Terms of Service, you should not access or use this website or purchase products from it.

1. Scope of Application

These Terms of Service apply to all visitors, users, customers, and others who access or use evlany.com. These Terms govern your use of the website, any communications made through the website, and any orders placed through the website.

2. Eligibility to Use the Website

By using this website, you represent that you are at least the age of majority in your place of residence and have the legal capacity to enter into binding agreements. If you place an order on behalf of another person or entity, you represent that you have the authority to do so.

3. Website Use and Account Responsibility

You may use this website only for lawful purposes and in accordance with these Terms of Service. If you create an account or place an order, you are responsible for providing accurate, complete, and current information. You are also responsible for maintaining the confidentiality of your account credentials and for restricting access to your device or account.

4. Product Information and Availability

We aim to present product descriptions, images, pricing, and availability as accurately as reasonably possible. However, product colors, textures, dimensions, packaging, and display effects may vary depending on your device or manufacturing variations. All products are subject to availability, and we reserve the right to limit quantities, discontinue products, or update product information at any time without prior notice.

5. Orders and Acceptance

Your submission of an order constitutes an offer to purchase the selected products. All orders are subject to review, acceptance, and availability. We reserve the right to refuse, limit, or cancel any order at our discretion, including in cases involving suspected fraud, payment issues, pricing errors, stock limitations, or other legitimate business reasons. If an order is cancelled after payment has been authorized or received, any approved refund will be processed to the original payment method.

6. Prices and Currency

Unless otherwise stated on the website, all prices displayed on evlany.com are shown in Euro (EUR). Prices may change from time to time without prior notice, but the price shown at checkout at the time of your order will generally be the price applied to that order, except in the case of an obvious pricing or technical error.

7. Payment Terms

Payment must be completed at checkout using one of the payment methods then made available on the website. Payments are processed through trusted third-party payment service providers, including Stripe and PayPal, as further described in our Payment Policy. We do not store customers’ full card numbers, CVV/CVC codes, or other sensitive payment credentials on our servers.

8. Payment Verification and Security

To help protect both customers and the website, orders may be subject to payment authorization, fraud screening, identity or transaction verification, and other reasonable security checks. If a payment cannot be verified, is declined, or is flagged for risk review, the order may be delayed, refused, or cancelled. Further details about payment handling, refunds, and transaction-related matters are available in our Payment Policy.

9. Shipping and Delivery

We provide delivery services to eligible destinations in Europe, North America, Australia, and other regions as described in our Shipping Policy. Shipping times are estimates only and are not guaranteed. Delivery times may be affected by processing times, customs procedures, carrier delays, weather, local disruptions, or other circumstances beyond our reasonable control.

10. Order Cancellation and Order Changes

Orders may be cancelled free of charge within 72 hours after the order is placed, provided the order has not yet been shipped. Once an order has been shipped, it can no longer be cancelled and any after-sales request will be handled in accordance with our Return & Refund Policy. We do not currently support modifications to placed orders, including changes to products, quantities, colors, sizes, shipping methods, or delivery addresses.

11. Risk of Loss and Delivery Issues

Risk relating to the products passes in accordance with applicable law and the delivery arrangement used for the order. You are responsible for ensuring that the shipping address provided at checkout is correct and deliverable. If a parcel is delayed, lost, damaged, or shows delivery issues, please contact us promptly and review the relevant procedures described in our Shipping Policy.

12. Returns and Refunds

Returns, refunds, damaged-item claims, eligibility requirements, return conditions, and refund timelines are governed by our Return & Refund Policy. By placing an order through this website, you acknowledge that return and refund requests will be assessed in accordance with that policy. Approved refunds are generally returned to the original payment method, subject to the conditions stated in the applicable policy.

13. Privacy and Data Protection

Your submission of personal information through the website is governed by our Privacy Policy. Our website is a self-hosted store built on WordPress and powered by WooCommerce, and we process personal data for purposes such as order fulfillment, customer service, fraud prevention, shipping coordination, and legal compliance. Please review the Privacy Policy carefully for information about how we collect, use, store, share, and protect your information, including your rights under the GDPR where applicable.

14. Intellectual Property Rights

All content available on this website, including but not limited to text, page designs, product descriptions, product images, graphics, logos, icons, layouts, trademarks, service marks, and other materials, is owned by us, our licensors, or our content providers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, publish, display, sell, exploit, or otherwise use any website content without prior written permission, except as permitted by applicable law.

15. Prohibited Uses

You may not use this website for any unlawful, fraudulent, abusive, or harmful purpose. Without limitation, you may not interfere with the website’s security or performance, attempt unauthorized access, upload malicious code, scrape or copy website content through automated means, submit false or misleading information, infringe intellectual property rights, or use the website in a way that could damage us, our customers, or third parties.

16. Third-Party Services and Links

This website may contain links to third-party websites, services, or tools, or may rely on third-party service providers for functions such as payment processing, logistics, analytics, communications, hosting, or website maintenance. We are not responsible for the content, terms, availability, or privacy practices of third-party services except as required by applicable law. Your use of those third-party services may be subject to their own terms and policies.

17. Disclaimer of Warranties

To the fullest extent permitted by applicable law, this website and all products and services made available through it are provided on an "as is" and "as available" basis, without any warranty, representation, or guarantee of any kind except as expressly required by law. Nothing in these Terms of Service excludes or limits any statutory rights, legal guarantees, or mandatory consumer protections that cannot be lawfully excluded.

18. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the website or your purchase of products through it. Nothing in these Terms of Service excludes or limits liability that cannot be excluded or limited under applicable law, including mandatory consumer rights or liability for intent, gross negligence, personal injury, or other non-excludable matters where such exclusions are prohibited.

19. Governing Law and Jurisdiction

These Terms of Service shall be governed by the laws applicable at the place of our registered address, without prejudice to any mandatory consumer protection rights that may apply in your country or region of residence. Any dispute, claim, or controversy arising out of or relating to these Terms of Service, the website, or any purchase made through the website shall be submitted to the competent court having jurisdiction over 505 W Broadway, Council Bluffs, IA 51501, US, and disputes shall be resolved by the court process, unless otherwise required by mandatory applicable law.

20. Changes to These Terms and Contact Information

We reserve the right to update, revise, or modify these Terms of Service from time to time. Any changes will take effect when posted on this page, unless otherwise stated. Your continued use of the website after such changes are posted constitutes your acceptance of the revised Terms of Service to the extent permitted by law. If you have any questions about these Terms of Service, please contact us at service@evlany.com, call us at +1 (712) 214-9344, or write to us at 505 W Broadway, Council Bluffs, IA 51501, US.